I talked to Jonathan about what I wanted. He was nice, Severiano's crew was nice too. They worked hard. I wanted the step flashing and they did it for me. I like that they did the 6 feet of ice and water shield. I'm also glad that I don't have to worry about it again.
Lou S. (Norton Shores)
There were no glitches. The whole process was easy, smooth and comfortable. They took the measurements. They showed up with the windows and they knew what they were doing. The early part of the day was rainy, so the installers kept taking their shoes off every time they entered the house. They picked up after themselves so there was no mess. They did a good job. There were no difficulties. What was promised was delivered. The original installers did not put the blinds back up. So I called the office and they sent someone back out to re-install them.
Gene K. (Caledonia)
The roof leaked before. Adam put other things on hold to get it done quickly. We are glad we got it done before these latest storms. Really liked that they got it done in a day. They had 8 or 9 people out here.
Eric T. (Richland)
"We were losing shingles over the last few years, but the straw that broke the camels back was when it started leaking in my favorite room. We reached out to a few different places and Avalon was the only one that responded. We were glad that Jeremy went on the roof and told us how old the shingles were. The three seasons room is not leaking anymore and we are glad that we found a company that we could put our money behind. We were appreciative that we had such a quick response. We had buckets and towels out just preparing for the next rain storm. The crew they had out here working on the house was fantastic. They were very courteous, personable and accommodating.
Julie D. (Kentwood)
Called a bunch of other companies and never got a call back. Stopped into the Avalon show room on Division and had someone come out same day for an estimate. The crew was very polite and great to work with. They ran into lots of wood problems after tearing all the layers off. We were able to agree on an amount and only added 1 extra day of work. At the end they asked if we needed anything else, I pointed out a few minor problems that they fixed right away. I wish I would have taken more before photos because the work they did looks amazing. Especially on the flat roof section that had a bunch of weird angles and connected to a sunroom. Could not be happier!
Heather M. (Grand Rapids)
Went well. They were prompt. They took care of everything and when I came home it was done in a day. The quality of the work was good.
Robert C. (Grand Rapids)
Severiano's crew was wonderful. They had to work in like 98 degree heat, got it done in one day. I was very impressed. Real happy Chris too. Everything they said they were going to do, they did without question.
Kathy T. (Kalamazoo)
The roof was over 20 years old. We replaced it before it leaked. We were glad they got it done in one day. We are already running the air conditioner less with the new ridge vents. We re-insulated the attic once and felt no difference. The ridge vents made a difference. The leader Severiano was very helpful and checked in with me and even offered to go above and beyond.
Rick & Deb R. (Grand Rapids)
Very pleased with the work. Excellent crew working on a very steep roof using harnesses for safety was reassuring. Job was for 43 squares and complete tear-off with some wood repair on our roof job. The crew completed the job in 2 days with complete clean-up. Very positive experience.
Steve F. (Lake Odessa)
Can't believe how fast they installed it. We thought it would take all day. They replaced almost all of our windows in half a day. We have been able to keep our house about 3-5 degrees cooler with the new windows.
Heather L. (Grand Rapids)
Avalon put a new roof on our cottage. We noticed one day that there were shingles on the ground and we needed work done on our roof. The workers were very nice, fast and efficient. They got the job done in about two days. They were very courteous and hard workers. We didn't even have to wait around for them to do it. They came out quickly to fix it. The supervisor was available to answer all of our questions and was very helpful.
Roberta P. (Caledonia)
Carl and his crew were really good. They did everything I asked. They worked hard and stayed late to make sure everything was covered just in case it rained.
Tom N. (Caledonia)
I got a few quotes and Avalon was the most affordable. I also like their product. About 8 people came by and got the roof done in about 5 hours. Two days later they got the gutters done. I'm already recommending them to the neighbors.